Mamlaka ya Viwanja vya Ndege Tanzania

PRIVACY POLICY

General Information

This Privacy Policy explains how Tanzania Airpors  (“we,” “our,” or “us”) collects, uses, stores, and protects personal information when you access or use our aviation-related website and mobile application (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information we collect

a. Personal Information

We may collect the following information:

• Full name
• Email address and phone number
• Government-issued identification details (where required for aviation operations)
• Passport or visa details (if applicable)
• Date of birth
• Billing and payment information
• Account login credentials
• Emergency contact information

b. Aviation-Related Information

Depending on the nature of our Services, we may collect:

• Flight booking details
• Passenger manifests
• Crew or pilot credentials
• License numbers and certifications
• Medical fitness declarations (where legally required)
• Aircraft registration or ownership details
• Flight schedules, routes, and operational data

c. Technical and Usage Information

• IP address
• Device type and operating system
• App usage data and logs
• Location data (with user consent)
• Cookies and analytics data

2. How we use your information

We use your information to:

• Facilitate flight bookings, charters, or aviation services
• Meet aviation regulatory and safety requirements
• Verify identity and eligibility to travel or operate aircraft
• Manage flight operations and crew scheduling
• Provide customer support and operational communications
• Process payments and invoices
• Improve service performance and safety
• Send service-related notifications and updates
• Comply with aviation authorities and legal obligations

3. Legal and Regulatory Compliance

We may process and disclose information to comply with:

• Civil aviation authorities
• Airport operators
• Immigration, customs, and border control agencies
• Law enforcement or national security authorities
• International aviation regulations and safety standards

Such disclosures are made strictly in accordance with applicable laws.

4. Sharing of Information

We may share information with:

• Airlines, charter operators, and flight service providers
• Airport authorities and ground handling agents
• Aviation regulators and government agencies
• Payment processors and IT service providers
• Insurance and safety compliance partners

We do not sell personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies, SDKs, and similar technologies to:

• Improve website and app functionality
• Monitor usage and performance
• Enhance security and fraud prevention

You may control cookies through your browser or device settings.

6. Data Retention

We retain personal and aviation-related data only as long as necessary to:

• Fulfill operational and contractual purposes
• Meet aviation safety and regulatory retention requirements
• Resolve disputes and enforce agreements

7. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including encryption, access controls, and secure servers. Despite these measures, no system can be guaranteed to be completely secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including jurisdictions involved in international flight operations. We ensure appropriate safeguards are in place for such transfers.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (subject to aviation regulatory requirements)
• Restrict or object to processing
• Withdraw consent where applicable

Requests can be made using the contact information below.

10. Children’s Privacy

Our Services are not intended for independent use by children under 13 years (or the applicable legal age). Information related to minors may be processed only for legitimate travel or aviation purposes and with appropriate consent.

11. Third-Party Services

Our Services may integrate with third-party aviation systems or external websites. We are not responsible for the privacy practices of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of the Services indicates acceptance of the revised policy.

13. Contact Information

For questions or privacy requests, contact:

TANZANIA AIRPORTS
Email: info@airports.go.tz
Address:      P. O. Box 18000

                    Dar es salaam

                    Tanzania

  Updated as of 29 December 2025.